Virtual events: impacting the way we work, learn and connect

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Screenshot of Chamber webinar with Orr & Reno, PA and NH SBAHave you attended a virtual event recently? We are immensely impressed with everyone's ingenuity to adapt the way they do business and serve their communities, especially when it comes to presenting events. Stay, Work, Play’s virtual Summit for Young Changemakers provided a lineup of all-star speakers, lively networking, collaboration in break-out sessions and interactive surveys. Lilise Designer Resale’s live “couch shopping” videos make us think about retail differently! Red River Theatres’ virtual movie trivia happy hour kept our spirits up while we stayed safe at home. And HRKNSScowork’s ongoing webinar series provides information on topics ranging from home fitness to small business innovation. Whether it’s transforming previously planned events or creating an entirely new virtual experience, our communities are stepping up to connect with each other in a way that would have seemed implausible a few months back.

We’re proud of the way we also transitioned our business model to work with many outstanding businesses, organizations and inspiring leaders to present our own virtual learning events. Over the last five weeks, the Chamber presented 12 unique webinars addressing urgent COVID-19 topics. These virtual seminars helped over 500 attendees answer tough questions about their businesses, access valuable resources and feel more connected with each other and our community during these challenging times. We are thankful for our hardworking partners who have come alongside us to share these resources with our community and allowed us to keep these resources accessible to everyone—all of our webinars are complimentary and open to the general public. Here’s a glimpse of what we’ve presented so far and an overview of the partners we’ve been privileged to work with.

Legislation affecting business owners

Orr & Reno, PA generously sponsored a weekly webinar series with the Chamber that covers essential topics for business owners. Their experienced attorneys researched and presented the latest legislation relating to the Paycheck Protection Program, business interruption insurance, terminating contracts due to the pandemic and more. The Orr & Reno team goes above and beyond to answer challenging questions during our live Q&A sessions and provide additional resources after events—including a Paycheck Protection Program loan forgiveness estimator tool.

Another exemplary business we partnered with is Checkmate HCM, who worked with us to present information on new payroll mandates for business owners, including the Families First Coronavirus Response Act which requires businesses to provide paid leave for their employees. Their timing couldn’t have been more perfect, because we were able to share this information before the legislation went into effect.

Health

As our community health care facilities and workers raced to prepare for the impact of COVID-19, we felt deeply honored to partner with Concord Hospital and feature Dr. Christopher Fore, MD as a special webinar speaker. Dr. Fore shared information on the flex facility he helped to establish at NHTI-Concord's Community College and answered many attendee questions relating to the pandemic during a live Q&A session.

We also worked with Riverbend Community Mental Health, Inc. to present a webinar on mental health during this time of crisis. Our presenters shared valuable information for business leaders to consider when leading their teams remotely and sharing resources with staff who may be suffering from depression or anxiety.

Remote workforce

To adapt to our state’s Stay at Home order, many businesses have suddenly transitioned their teams to work remotely. Mainstay Technologies, LLC provided valuable information about tools to assist with establishing a remote work setup. On May 7, we are partnering with Mainstay Technologies again to present an educational webinar about remote work culture—addressing effective communication, team productivity and technology to facilitate collaboration.

Pulsar Security recently worked with us to present an informative webinar about security, especially as it relates to remote workforce. With the onset of COVID-19 and businesses shifting quickly to new offsite working environments, they are at risk for security breaches and especially vulnerable to cybercrime. Pulsar Security provided a live demo of phishing, password hacking and device takeover during our virtual event.

Communication

Many businesses have had to rapidly communicate with their staff, clients and community to inform them of urgent changes and updates. Whether it’s a minor change—providing curbside delivery service—or informing your client of a catastrophic situation—a security breach—your approach to communication is essential to maintaining your business’s integrity. Louis Karno and Company Communications, LLC and Jackson Jackson & Wagner provided an illuminating webinar on this vital topic.

What’s next?

We are continuing to present informative virtual events to meet your needs during this challenging time, provide professional development opportunities and support our members through unique educational seminars. Not able to attend a live event? We've created an archive of past webinars that you can view at any time. Visit ConcordNHChamber.com/resources/webinars-for-businesses to access these recorded videos and see what live events are coming up.

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